Privacy Policy
Last updated: January 2026
At fourbics, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EBICS client and server products.
Information We Collect
We collect information you provide directly to us, such as when you create an account, configure bank connections, or contact us for support. This may include your name, email address, company information, and EBICS configuration data. We also automatically collect certain technical information when you use our services, including IP addresses, browser type, and usage patterns.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions. We do not sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your data. All EBICS private keys are encrypted at rest using AES-256 encryption and never leave your infrastructure. Communications are secured using TLS 1.2 or higher. We maintain comprehensive audit logs for compliance and security monitoring.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Transaction logs and audit trails are retained according to regulatory requirements, typically for a minimum of 10 years for financial records.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. For GDPR-covered individuals, you have the right to data portability and to object to processing. Contact us to exercise these rights.
Cookies and Tracking
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising networks. Analytics, if enabled, are privacy-focused and do not track individual users across sites.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@fourbics.com.